As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), you are applying for a position with Waters, a global leader in life sciences dedicated to accelerating pioneering science through analytical technologies, informatics, and service. Responsibilities Installation, maintenance, and repair of flow cytometers according to technical documentation. Independent diagnosis and resolution of technical issues at customer sites. In collaboration with sales colleagues, inform customers about technical service offerings such as service contracts. Ensure customer satisfaction based on the customer satisfaction score. Maintain data in the internal ERP system. Regular participation in training sessions on technical innovations, including abroad. Qualifications Completed technical education or equivalent qualification in medical technology or electrical engineering. Initial field service and technical support experience in a high‑tech environment (medical technology, electronics). Proven experience and strong technical know‑how in IT and network technologies. Excellent self‑organization, strong time management, and ability to prioritize tasks. Strong communication skills, analytical thinking, team spirit, and a high level of commitment and personal responsibility. Efficient, pragmatic, and solution‑oriented working style. Based in German‑speaking Switzerland (Basel, Zürich or Bern). Swiss citizenship is required. Fluent in German and English. Valid European driver’s license and high willingness to travel within the assigned territory and occasionally across Central Europe. Benefits Anniversary bonus. Stock program (GSIP) after 6 months. Group accident insurance. International health insurance. Childcare allowance. Training and development opportunities. Employee Assistance Program (EAP). Mobile workplace with Apple devices (iPhone & iPad). Premium company car (e.g., Mercedes, BMW, or similar) for business and personal use. Office and garage allowance (for company car holders/field service). EEO Statement Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. #J-18808-Ljbffr